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Fundamentals of Oral Communication (2nd edition) ISBN 978-0-7575-7723-9 |
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► 524 pages ► More than 450 references ► Fully indexed ► 354-page Instructor's Resource Manual with chapter outlines, test banks, assignment guidelines, grading rubrics, class exercises, and more ► Customizable companion Web resources including chapter outlines, more than 250 PowerPoint slides, and many other teaching aids ► Activities for each chapter, identified as focusing on service learning, research and information management, and media literacy (music, television, film) ► “Tech Talk” boxes throughout the text to develop greater understanding of high-tech tools such as computer-mediated communication, cell phones, etc. (Example: Issues with using Wikipedia for research) ► “That’s Debatable” boxes throughout the text hone skills in critical thinking and persuasion by addressing controversial issues (Example: Are news broadcasts primarily informative or persuasive?) ► “Morality Matters” boxes throughout the text encourage dialogues about ethics that supplement extensive coverage of ethics in chapter 1 (Example: Dangers of online relationships) ► Equips students to deliver their first speech in chapter 2 ► Step-by-step guidelines to cope with communication apprehension ► Covers information-gathering and employment interviews ► Emotional appeals in persuasive speeches (including fear appeals, reciprocity, etc.) ► How to deal with problematic group behavior ► Identifying and avoiding groupthink in student groups ► How to adapt speeches to different learning styles ► Ways to distinguish facts, inferences, and judgments ► Research techniques using the major electronic databases and technological tools ► How to use immediacy to improve audience adaptation ► How to cultivate emotional intelligence ► High-tech and low-tech visual aid options, instructions on proper usage, and comparisons of their strengths and weaknesses ► All major categories of nonverbal behavior, including troublesome delivery habits, cultural variables, and hints on interpretation ► Illustrates organizational patterns with mini-outlines of sample speeches ► How to give and receive constructive feedback ► Ways to develop assertiveness and avoid aggressiveness |
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NEW in the 2nd Edition *How to engage in principled negotiation *Expanded coverage of dialogue, including dialogic negotiation *Discussion of the 5 major dimensions of culture applied to personal identity, intercultural encounters, and culturally diverse audiences *Updated examples, including the BP oil spill, to supplement extensive discussions of the Iraq war and other important world events *Ethical obligations of group membership *Communicative and moral challenges posed by text messages and other electronic communication *Additional full-length sample speeches *”How-to” videos demonstrating and explaining proper and improper communication techniques *Updated research findings on effectiveness and cultural variability of leadership styles *Integration of group development stages with how to prevent social loafing and group polarization *Detailed advice for planning, conducting, and optimizing results from group meetings *Extended discussion of social penetration theory and its limits *How to use social media as research tools *Expanded discussion of self-concept and its connection to perceived communication skills *How to manage anxiety and uncertainty to improve intercultural interactions ...and much more!
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