Cover of Fundamentals of Oral Communication

Fundamentals of Oral Communication

(2nd edition)

ISBN 978-0-7575-7723-9

Text Box: Features

524 pages

More than 450 references

Fully indexed

354-page Instructor's Resource Manual with chapter outlines, test banks, assignment guidelines, grading rubrics, class exercises, and more

Customizable companion Web resources including chapter outlines, more than 250 PowerPoint slides, and many other teaching aids

Activities for each chapter, identified as focusing on service learning, research and information management, and media literacy (music, television, film)

“Tech Talk” boxes throughout the text to develop greater understanding of high-tech tools such as computer-mediated communication, cell phones, etc. (Example: Issues with using Wikipedia for research)

“That’s Debatable” boxes throughout the text hone skills in critical thinking and persuasion by addressing controversial issues (Example: Are news broadcasts primarily informative or persuasive?)

“Morality Matters” boxes throughout the text encourage dialogues about ethics that supplement extensive coverage of ethics in chapter 1 (Example: Dangers of online relationships)

Equips students to deliver their first speech in chapter 2

Step-by-step guidelines to cope with communication apprehension

Covers information-gathering and employment interviews

Emotional appeals in persuasive speeches (including fear appeals, reciprocity, etc.)

How to deal with problematic group behavior

Identifying and avoiding groupthink in student groups

How to adapt speeches to different learning styles

Ways to distinguish facts, inferences, and judgments

Research techniques using the major electronic databases and technological tools

How to use immediacy to improve audience adaptation

How to cultivate emotional intelligence

High-tech and low-tech visual aid options, instructions on proper usage, and comparisons of their strengths and weaknesses

All major categories of nonverbal behavior, including troublesome delivery habits, cultural variables, and hints on interpretation

Illustrates organizational patterns with mini-outlines of sample speeches

How to give and receive constructive feedback

Ways to develop assertiveness and avoid aggressiveness

NEW in the 2nd Edition

*How to engage in principled negotiation

*Expanded coverage of dialogue, including dialogic negotiation

*Discussion of the 5 major dimensions of culture applied to personal identity, intercultural encounters, and culturally diverse audiences

*Updated examples, including the BP oil spill, to supplement extensive discussions of the Iraq war and other important world events

*Ethical obligations of group membership

*Communicative and moral challenges posed by text messages and other electronic communication

*Additional full-length sample speeches

*”How-to” videos demonstrating and explaining proper and improper communication techniques

*Updated research findings on effectiveness and cultural variability of leadership styles

*Integration of group development stages with how to prevent social loafing and group polarization

*Detailed advice for planning, conducting, and optimizing results from group meetings

*Extended discussion of social penetration theory and its limits

*How to use social media as research tools

*Expanded discussion of self-concept and its connection to perceived communication skills

*How to manage anxiety and uncertainty to improve intercultural interactions

...and much more!



1 Foundations of Communication

2 Confident, Competent, and Culturally Conscious Communication

3 Listening

4 Verbal Communication

5 Nonverbal Communication

6 Supporting Materials and Research Techniques

7 Organization and Outlining

8 Presentation Aids

9 Speakers, Speeches, and Audiences

10 Informative Presentations

11 Persuasive Presentations

12 Interpersonal Relationships

13 Managing Conversations and Conflicts
14 Interviewing

15 Small Group Communication
16 Group Roles and Behaviors

Appendix A Special Occasion Speeches

Appendix B Sample Speeches